BetVisa Support Service
It’s not uncommon for every user of any online casino or betting site to have various kinds of problems or questions. They may concern players’ accounts, payment systems, as well as the platform as a whole. Betvisa has a responsible team of qualified employees, who will be able to help customers at any minute of the day or night.
For maximum comfort of users, the creators have invented and implemented several ways of contacting a staff member. You can choose anyone you find convenient. You can read more about each of the ways below.
In case of a serious problem that requires a long and clear solution, you can use e-mail. To do this, you need to write an email from your email address with a full description of the problem, you can attach screenshots for a more accurate description of the details and send them to [email protected]. The answer in this way you will receive in 5 hours, it will come in the form of a letter to the email address from which you initially sent the appeal.
Also for cooperation and various kinds of proposals, there is a separate address [email protected].
Using live chat
In case of questions or minor difficulties, online chat is ideal. An employee’s response time usually takes less than a minute. To use this method, you need to click on the yellow box in the lower right corner of the site, and then you will be redirected to the page with the chat. Enter your username and phone number and you can immediately start a dialog.
Using the chatbot on Telegram
This type of communication with the support staff at Betvisa resembles an online chat, but the dialogue is conducted in the social network Telegram. To do this, go to @bvinr_support in this network.
Another way to communicate with the Betvisa support staff is via messenger. You will be able to live chat with the staff (or in correspondence format) by calling +855 67438423. This method is suitable for small problems that do not require the provision of screenshots of the account and the like.
Frequently asked questions
Sometimes just looking at the FAQs is enough to solve the problem, because the most common questions from players are answered there. To do this, at the bottom of the official Betvisa website in the quick links section click on the FAQ, and in the appropriate group of questions look for a solution to your situation.